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VeriSM™ – Service Management approach for the digital age

1,199.00€ 799.00€
VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes. VeriSM™ supports organizations to succeed in the world of digital services, using all organizational capabilities, from IT to Marketing and Finance to Customer Service, in order to deliver value.

This is an Online live training delivered via Zoom

Course details:

  • Delivery method: Live online Instructor-led
  • The course will be delivered in English
  • Duration: 2 days
  • Date: 25th and 26th of February
  • Monday and Tuesday 
  • 17:00 – 19:00 (CET)

What is VeriSM™

VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes. VeriSM™ supports organizations to succeed in the world of digital services, using all organizational capabilities, from IT to Marketing and Finance to Customer Service, in order to deliver value.  

VERISM™ – SERVICE MANAGEMENT FOR THE DIGITAL AGE

VeriSM™ is a Service Management approach for the digital age. It helps organizations to work flexibly, focus on business value, and understand the many progressive practices available. The certification program is based on the VeriSM™ model which emphasizes organizational goals and outcomes. It includes a management mesh which offers a flexible approach that can be adapted to suit timely establishment and improvement of products or services. The mesh includes resources, environment, technologies and management practices. The program literature, the VeriSM™ Body of Knowledge, was created with over 70 contributing authors and reviewers including thought leaders in the domain of Service Management from all over the world.

 

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 16 hours
  • Skill level Expert
  • Language English
  • Students 7
  • Assessments Yes
1,199.00€ 799.00€